The Company

And Sustainability Policy


Santarém Hotel's mission is to fully satisfy its customers through the provision of a wide variety of quality services, as well as the provision of structures and equipment appropriate to the current times.

Local promotion in the various aspects of the Economic, Social and Cultural spheres.


Santarém Hotel is an independent Four Star Hotel Unit, owned by SCALOTEL - Soc. Escalabitana Hoteleira, SA , and operates based on the following parameters:

- Enhancement of the natural surroundings - All of Lezíria, the Tagus River, the Bulls and the Lusitano Horses;

- Relationship between the Hotel and the City and Region;

- The authenticity of the Ribatejo flavors, not forgetting the Nationals;

- Maintain the procedures, rules and operational attitudes of all its Employees that result in the provision of services that exceed the expectations of our Customers;

Sustainability Policy

Santarém Hotel seeks to seduce with the adoption of best practices

· Promote a constant interaction with all the "Players" of the City and Region in order to keep the Hotel permanently integrated at the Economic and Sociocultural level;

· Continuous training of Employees through initial training in new Certifications, and continuous training in Certifications already obtained.  

. Publicize the existence of this Sustainability Policy through the different means of communication available (website, social networks, etc.)

. Constant concern for the good management of natural resources, namely energy.

. Implementation of procedures and measures that contribute to a better environment, such as the progressive elimination of plastics in the operation of the Hotel, technical equipment related to energy efficiency, automatic systems for chemical control of swimming pool water, etc.

Discover the recognition of our effort and dedication in the use of recent, certified and awarded technology.